There was a 24 to 48-hour time lag between NSW Health alerting the public about COVID-19 cases reported at two shops in Campsie and the shopping centre management sending out an earlier alert.
Health authorities have concluded multiple people had caught the virus in the Campsie Centre shopping mall, in Sydney’s south-west.
The Campsie Centre management notified all retailers and staff at its complex in Amy Street on Tuesday July 20 of the need for “urgent action” after staff at Tong Li Supermarket and Breadtop tested positive for COVID-19.
The shopping centre management said all people in the centre over recent days should get tested “as a matter of urgency”.
“At this point we have heard nothing from the Health Department, contact tracers, or anyone else,” the notice said. “However, considering the virulent nature of the Delta strain of COVID we suggest that all people in the centre over the past few days gets a test at the earliest opportunity.
“If this means your business has to close for a day or more, then do so.”
A Campsie resident said he was concerned that the NSW Health alert about the cases linked to Breadtop was not released until 24 hours later on Wednesday July 21, and that the second case at Tong Li Supermarket was not reported by NSW Health until 48 hours later on Thursday July 22.
He said it appeared the contact tracing system was “breaking down under the stress and volume” of cases.